Training & Development

Performance

GS&MD – Gouvêa de Souza’s T&D area works on projects with two main strands:
Learning, with training and education proposals;
Organization Development, with actions of planning, structuring, implementation and project management focused on people.

 

Learning
The Learning Platforms contribute with expertise in:

  • Development, implementation and management of training programs;
  • Training of leaders and trainees;
  • Development, implementation and shared management of Corporate Universities;
  • Training of sales and operation team;
  • Models of relationship and communication with clients and employees;
  • Teams focused on the management, development and implementation of training activities.

 

Organizational Development
The Organizational Development platforms add value to companies through:

  • Structuring of model of customer service and people management;
  • Planning and review of strategies in Human Resources;
  • Systems of variable compensation based on results;
  • Turning service steps to support the development of professionals into a manual process;
  • Certification of partners, franchisees, dealers and licenses;
  • Actions of attraction, training and retention of professionals;
  • Formal systems of performance assessment.