GS&MD – Gouvêa de Souza’s T&D area works on projects with two main strands:
Learning, with training and education proposals;
Organization Development, with actions of planning, structuring, implementation and project management focused on people.
Learning
The Learning Platforms contribute with expertise in:
- Development, implementation and management of training programs;
- Training of leaders and trainees;
- Development, implementation and shared management of Corporate Universities;
- Training of sales and operation team;
- Models of relationship and communication with clients and employees;
- Teams focused on the management, development and implementation of training activities.
Organizational Development
The Organizational Development platforms add value to companies through:
- Structuring of model of customer service and people management;
- Planning and review of strategies in Human Resources;
- Systems of variable compensation based on results;
- Turning service steps to support the development of professionals into a manual process;
- Certification of partners, franchisees, dealers and licenses;
- Actions of attraction, training and retention of professionals;
- Formal systems of performance assessment.